During the course of the development of the minimum operational dataset the following stakeholder groups were identified:
Health and social care professional bodies
Local Government - Adult Social Care
Care providers
NHS - primary, secondary and community care
NHS England/Improvement, NHS Digital, DHSC
Local Government - other
Other central government departments/agencies/NDPBs
System suppliers
Individuals, carers and their representative bodies (inc voluntary sector)
Academia, research, statistics
Other professional stakeholders
Technology Enabled Care sector
195 organisations were engaged, either through webinars, workshops or meetings. A diverse mix or roles were identified across the attendees from each organisations and a number of themes emerged. Personas were developed where the people engaged had similar roles and a similar set requirements.
The focus of the development of the personas for the MODS was to identify end-users of the minimum operational dataset product as a standard i.e. the people who would understand the data specifications, rather than the ultimate end users of the data. These include:
Performance Manager
Data Architect
Business Intelligence Manager
Software Developer
Business Analyst
Business Lead
Systems Integrator
Individuals, carers and care workers who will be end-users of the data have been represented during the development of the MODS. However, these users, whilst they do consume and collect data through digital systems build to a specification consistent with the MODS, may not be the users who will be reading the detail of and be configuring systems to capture the MODS formats as part of of their core role, therefore they have not been included in this set of personas.
The following personas, challenges and use of the MODS standard as a product have been identified below: