During development of the minimum operational data standard the following stakeholder groups were identified:
Health and adult social care professional bodies
Local Government Association - Adult Social Care
Adult Social Care CQC registered and non-registered providers
NHS - primary, secondary and community care
NHS England/Improvement, NHS Digital, DHSC
Local Government - other
Other central government departments/agencies/NDPBs
System suppliers
Individuals and their representative bodies (inc voluntary sector)
Academia, research, statistics
Other professional stakeholders
Technology Enabled Care
Professional Bodies e.g. PRSB
CQC Registered Manager
Deputy Home Manager/Care Manager /Deputy Care Manager/Senior Carer/Team Leader
Pharmacist/ Pharmacy technician
Nurses (currently can access full record if needed)
Social workers
Care workers - paid or unpaid
195 organisations were engaged, either through webinars or meetings. A diverse mix or roles were identified across the attendees from each organisations and several themes emerged. Personas were developed where the people engaged had similar roles and a similar set requirements.
The focus of the development of the personas for the MODS was to identify end-users of the minimum operational dataset product as a standard i.e. the people who would understand the data specifications, rather than the ultimate end users of the data. These include:
Performance Manager
Data Architect
Business Intelligence Manager
Software Developer
Business Analyst
Business Lead
Systems Integrator
Individuals and care workers who will be end-users of the data have been represented during the development of the MODS by DSCR assured solution suppliers, professional bodies and many others listed. However, these users, whilst they do consume and collect data through digital systems build to a specification consistent with the MODS, may not be the users who will be reading the detail of and be configuring systems to capture the MODS formats as part of of their core role, therefore they have not been included in this set of personas.
The following personas and uses of the MODS standard as a product have been identified below:
