{"xsrfToken":"BCQD-MXLH-VJ5J-LLKH_643d6ffca15a151e9aea96e188aa28437299d329_lout","branding":{"id":"6","key":"idsd","name":"IPCC DDC Support Desk","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/38c07e0f-da98-47ac-ab1d-9c05e58ee8b3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM4YzA3ZTBmLWRhOTgtNDdhYy1hYjFkLTljMDVlNThlZThiMyI6WyJyZWFkIl19LCJleHAiOjE2ODU2NTAzMzksIm5iZiI6MTY4NTY0OTczOX0.SDytmiT4oGkWYe_Te6CAzwt_hoxQHQZ3wBL4lyhhVhU&client=0bfd78e0-7b04-4bab-ac7c-eb0a7093a623&mode=fit","logoId":"38c07e0f-da98-47ac-ab1d-9c05e58ee8b3","isLogoAvailable":true,"helpCenterTitle":".","sharedPortalName":"METADATAWORKS Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":".","sharedPortalName":"METADATAWORKS Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#060707","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0d1ac57a-2020-43ae-98d1-558e0d8542bc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBkMWFjNTdhLTIwMjAtNDNhZS05OGQxLTU1OGUwZDg1NDJiYyI6WyJyZWFkIl19LCJleHAiOjE2ODU2NTAzMzksIm5iZiI6MTY4NTY0OTczOX0.CA4Yw_qLXYDKQGuRDAvEhXMsYfk8nHZqiIVajCJ3aV0&client=0bfd78e0-7b04-4bab-ac7c-eb0a7093a623&height=300&mode=fit","bannerMediaApiFileId":"0d1ac57a-2020-43ae-98d1-558e0d8542bc","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"6","key":"idsd","projectId":11044,"serviceDeskId":6,"name":"IPCC DDC Support Desk","description":"<p>Welcome! This service desk provides support for the Data Distribution Centre (DDC) of the Intergovernmental Panel on Climate Change (IPCC). You can raise a request using the options provided below.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"205","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"<p>Use this form to provide feedback.</p>","icon":11346,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11346","groups":[17],"key":""},{"id":"82","name":"General questions","descriptionHtml":"","callToAction":"General questions","introHtml":"<p>For general questions about the IPCC DDC Data Catalogue.</p>","icon":11372,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11372","groups":[17],"key":""},{"id":"84","name":"Report a bug or website error","descriptionHtml":"","callToAction":"Report a bug or website error","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11368,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11368","groups":[17],"key":""},{"id":"87","name":"Submit for review","descriptionHtml":"","callToAction":"Submit for review","introHtml":"<p>Submit a dataset for review.</p>","icon":11207,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11207","groups":[17],"key":""},{"id":"85","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11358,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11358","groups":[17],"key":""},{"id":"86","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11362,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11362","groups":[17],"key":""},{"id":"79","name":"Technical data support","descriptionHtml":"","callToAction":"Technical data support","introHtml":"<p>Need help with downloading or using data?</p>","icon":11343,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11343","groups":[17],"key":""},{"id":"83","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11350,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11350","groups":[],"key":""},{"id":"80","name":"Licensing questions","descriptionHtml":"","callToAction":"Licensing questions","introHtml":"<p>Choose this if you have questions about licensing.</p>","icon":11359,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11359","groups":[],"key":""}],"reqGroups":[{"id":17,"name":"General"}],"orderMapping":{"17":[82,84,79,87,205,85,86]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4a42645e-e23f-3521-8671-a638ce6521ac","appLinkName":"System Confluence","spaceKey":"IDSD","spaceName":"IPCC DDC Support Desk","isServer":false},"labels":[],"projectKey":"IPCC","serviceDeskId":6},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IPCC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"METADATAWORKS Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://metadata.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=metadata","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BCQD-MXLH-VJ5J-LLKH_643d6ffca15a151e9aea96e188aa28437299d329_lout","baseUrl":"https://metadata.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"30485760","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0bfd78e0-7b04-4bab-ac7c-eb0a7093a623","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}