Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"4baf5c50ff9472270304c52875dd7d7c7c8813f8_lout","branding":{"id":"24","key":"fft","name":"EEF Service Desk","portalBaseUrl":"/servicedesk/customer/portal/24"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/38c07e0f-da98-47ac-ab1d-9c05e58ee8b3/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM4YzA3ZTBmLWRhOTgtNDdhYy1hYjFkLTljMDVlNThlZThiMyI6WyJyZWFkIl19LCJleHAiOjE3NjkxMjM3NzEsIm5iZiI6MTc2OTEyMzE3MX0.hf6STCswfZPyAdV1i6X7-kOy8zUsa9_FRj2POIbL-ME&client=0bfd78e0-7b04-4bab-ac7c-eb0a7093a623&mode=fit","logoId":"38c07e0f-da98-47ac-ab1d-9c05e58ee8b3","isLogoAvailable":true,"helpCenterTitle":".","sharedPortalName":"METADATAWORKS Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":".","sharedPortalName":"METADATAWORKS Help Center","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":".","sharedPortalName":"MetadataWorks Help Centre","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0d1ac57a-2020-43ae-98d1-558e0d8542bc/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBkMWFjNTdhLTIwMjAtNDNhZS05OGQxLTU1OGUwZDg1NDJiYyI6WyJyZWFkIl19LCJleHAiOjE3NjkxMjM3NzEsIm5iZiI6MTc2OTEyMzE3MX0.4gre7ktNBF2969N207DXNI7SC9PYbfGEDREOdMzV3lU&client=0bfd78e0-7b04-4bab-ac7c-eb0a7093a623&height=300&mode=fit","bannerMediaApiFileId":"0d1ac57a-2020-43ae-98d1-558e0d8542bc","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#295194","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"24","key":"fft","projectId":11090,"serviceDeskId":24,"name":"EEF Service Desk","description":"<p>Welcome! You can raise a request for EEF using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/24","reqTypes":[{"id":"266","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"<p>Use this form to provide feedback.</p>","icon":11346,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11346","groups":[42],"key":""},{"id":"267","name":"Metadata related questions","descriptionHtml":"","callToAction":"Metadata related questions","introHtml":"<p>Let us know if you have any further questions about the metadata specification and we'll get back to you.</p>","icon":11217,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11217","groups":[42],"key":""},{"id":"268","name":"New User","descriptionHtml":"","callToAction":"New User","introHtml":"<p>Requesting access for users in the team? Select this to request assistance.</p>","icon":11228,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11228","groups":[42],"key":""},{"id":"269","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11368,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11368","groups":[42],"key":""},{"id":"270","name":"Request a change","descriptionHtml":"<p>Please ensure you enter your OWN email address below in the \"Email confirmation to\" field.</p>","callToAction":"Request a change","introHtml":"<p>Request changes to the schema or catalogue using this form.</p>","icon":11203,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11203","groups":[42],"key":""},{"id":"271","name":"Request access to data","descriptionHtml":"","callToAction":"Request access to data","introHtml":"<p>Request access to a dataset.</p>","icon":11238,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11238","groups":[42],"key":""},{"id":"272","name":"Submit for review","descriptionHtml":"","callToAction":"Submit for review","introHtml":"<p>Submit a dataset for review.</p>","icon":11207,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11207","groups":[42],"key":""},{"id":"273","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11358,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11358","groups":[42],"key":""},{"id":"274","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11362,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11362","groups":[42],"key":""},{"id":"275","name":"Technical data support","descriptionHtml":"","callToAction":"Technical data support","introHtml":"<p>Need help with downloading or using data?</p>","icon":11343,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11343","groups":[42],"key":""},{"id":"276","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11350,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11350","groups":[],"key":""}],"reqGroups":[{"id":42,"name":"General"}],"orderMapping":{"42":[269,275,267,270,271,272,273,274,268,266]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4a42645e-e23f-3521-8671-a638ce6521ac","appLinkName":"System Confluence","appLinkUrl":"https://metadata.atlassian.net/wiki","spaceKey":"FFTKB","spaceName":"FFT Knowledge Base","spaceUrl":"https://metadata.atlassian.net/wiki/spaces/FFTKB","isServer":false},"labels":[],"projectKey":"EEF","serviceDeskId":24,"kbLinkDomainURLs":["https://metadata.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":24,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EEF","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMDkwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkxMjQzNzEsIm5iZiI6MTc2OTEyMzE3MSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.sk1r8qBV6HMdAt8k_U8y9P9H4uXlb2BkDfj_mfocN64","targetCollection":"upload-project-11090","endpointUrl":"https://api.media.atlassian.com","clientId":"0bfd78e0-7b04-4bab-ac7c-eb0a7093a623","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"METADATAWORKS Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://metadata.atlassian.net/wiki","kbLinkDomainURLs":["https://metadata.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}