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Throughout the discovery phase of this project we have identified a number of words/terms that are used inconsistently by different services or have multiple meanings. Finding consistent definitions can be difficult and often each authority has a slightly different definitions for a term, a good example is personal budget. Having a defined and consistent terminology that all local authorities and care providers use would reduce the confusion and inconsistency.
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Additional use cases, prioritised and mapped to care actors:
Actors | |||||||||||
Category | Use case | Priority (derived from stakeholder survey) | LA ASC | Care recipients | Carers | Care providers | NHS | PH | C&F | DHSC | Software suppliers |
Individual | Multiple clinicians/professionals/carers involved in an individual's day-to-day life (GP, District Nurse, social worker, care provider, care worker, social prescriber, local authority call handler, others), not operating as part of a multi-disciplinary team, but needing to access clear and accurate records - in a language that bridges the gap between clinical and everyday terminology - and capture/share information to inform ongoing care delivery and to help the person live the life they want to. | 3.97 | Y | Y | Y | Y | Y | ||||
Individual | Communicating an individual's care needs between local authority and care provider at the point of commissioning | 3.86 | Y | Y | Y | ||||||
Individual | Hospital admissions/discharge teams understand the care plan already in place and are able to provide the necessary care information to care providers on discharge | 3.86 | Y | Y | Y | Y | Y | ||||
Individual | Consistency of care to an individual when a temporary worker needs to step in | 3.79 | Y | Y | Y | ||||||
Individual | Care Home sending information to GP system | 3.21 | Y | Y | Y | ||||||
Service | Enabling easier implementation of new social care IT systems | 4.00 | Y | Y | Y | ||||||
Service | Sharing elements of care planning information across many systems – componentisation of care plan | 3.90 | Y | Y | Y | Y | |||||
Service | As care providers move to digital systems (by 2024?), enable easier transfer of routine info to local authorities | 3.79 | Y | Y | Y | ||||||
Service | DHSC able to receive management information from all local authorities and care providers which uses agreed, understood and shared terminology | 3.76 | Y | Y | Y | ||||||
Service | Population Health Management – greater ability to share health and care datasets to gain insights across a place | 3.41 | Y | Y | Y | Y | Y | ||||
Service | Care providers can interrogate the data they are capturing, rather than just recording it | 3.41 | Y | ||||||||
Service | Local authorities receiving information from care providers that enables activity (review of needs etc) to be stratified through artificial intelligence | 3.17 | Y | Y | |||||||
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