{"xsrfToken":"d2d715bce71a0f0b682e3097fa9cfe6a5ac9200f_lout","branding":{"id":"68","key":"opbi","name":"ONS PASS Bugs and Improvements","portalBaseUrl":"/servicedesk/customer/portal/68"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/38c07e0f-da98-47ac-ab1d-9c05e58ee8b3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM4YzA3ZTBmLWRhOTgtNDdhYy1hYjFkLTljMDVlNThlZThiMyI6WyJyZWFkIl19LCJleHAiOjE3NDQ0MzcwMDgsIm5iZiI6MTc0NDQzNjQwOH0.Rew7uyOYUq9JW1sH3fxjNA_NYQWV3uleCHLRPV1m2p0&client=0bfd78e0-7b04-4bab-ac7c-eb0a7093a623&mode=fit","logoId":"38c07e0f-da98-47ac-ab1d-9c05e58ee8b3","isLogoAvailable":true,"helpCenterTitle":".","sharedPortalName":"METADATAWORKS Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":".","sharedPortalName":"METADATAWORKS Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#060707","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0d1ac57a-2020-43ae-98d1-558e0d8542bc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBkMWFjNTdhLTIwMjAtNDNhZS05OGQxLTU1OGUwZDg1NDJiYyI6WyJyZWFkIl19LCJleHAiOjE3NDQ0MzcwMDgsIm5iZiI6MTc0NDQzNjQwOH0.eeibN66VD3kgeb65Fog7sFwQ0_sfU-47n2jn4m5uIkQ&client=0bfd78e0-7b04-4bab-ac7c-eb0a7093a623&height=300&mode=fit","bannerMediaApiFileId":"0d1ac57a-2020-43ae-98d1-558e0d8542bc","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"68","key":"opbi","projectId":11155,"serviceDeskId":68,"name":"ONS PASS Bugs and Improvements","description":"<p>Welcome! You can raise a request for ONS PASS Bugs and Improvements using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/68","reqTypes":[{"id":"429","name":"Query","descriptionHtml":"","callToAction":"Query","introHtml":"<p>Let us know if you have any further questions about the tool and we'll get back to you.</p>","icon":11540,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11540","groups":[86],"key":""},{"id":"399","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11210,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[86],"key":""},{"id":"404","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11362,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11362","groups":[86],"key":""},{"id":"396","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"<p>Use this form to provide feedback.</p>","icon":11346,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11346","groups":[],"key":""},{"id":"397","name":"Metadata related questions","descriptionHtml":"","callToAction":"Metadata related questions","introHtml":"<p>Let us know if you have any further questions about the metadata specification and we'll get back to you.</p>","icon":11217,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11217","groups":[],"key":""},{"id":"398","name":"New User","descriptionHtml":"","callToAction":"New User","introHtml":"<p>Requesting access for users in the team? Select this to request assistance.</p>","icon":11228,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11228","groups":[],"key":""},{"id":"400","name":"Request a change","descriptionHtml":"","callToAction":"Request a change","introHtml":"<p>Request changes to the schema or catalogue using this form. (NOTE: For Internal Staff only)</p>","icon":11203,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11203","groups":[],"key":""},{"id":"401","name":"Request access to data","descriptionHtml":"","callToAction":"Request access to data","introHtml":"<p>Request access to a dataset.</p>","icon":11238,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11238","groups":[],"key":""},{"id":"402","name":"Submit for review","descriptionHtml":"","callToAction":"Submit for review","introHtml":"<p>Submit a dataset for review.</p>","icon":11202,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11202","groups":[],"key":""},{"id":"403","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11358,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11358","groups":[],"key":""},{"id":"405","name":"Technical data support","descriptionHtml":"","callToAction":"Technical data support","introHtml":"<p>Need help with downloading or using data?</p>","icon":11343,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11343","groups":[],"key":""}],"reqGroups":[{"id":86,"name":"General"}],"orderMapping":{"86":[429,399,404]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":68,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OPBI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTE1NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ0Mzc2MDgsIm5iZiI6MTc0NDQzNjQwOH0.wdaTFJibTVVchPFR06j2opJB1ZD74O2twgQnDO8DPqM","targetCollection":"upload-project-11155","endpointUrl":"https://api.media.atlassian.com","clientId":"0bfd78e0-7b04-4bab-ac7c-eb0a7093a623","tokenDurationInMins":20}},"reqCreate":{"id":429,"projectId":11155,"form":{"name":"Query","descriptionHtml":"","callToAction":"Query","intro":"<p>Let us know if you have any further questions about the tool and we'll get back to you.</p>","instructions":"","icon":11540,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11540","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/68/create/429","requestValidateBaseUrl":"/servicedesk/customer/portal/68/validate/429","calendarParams":{"firstDay":0,"date":"2025-04-12T06:40:09+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTE1NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ0Mzc2MDksIm5iZiI6MTc0NDQzNjQwOX0.pLwbCMestfNdrSFqiLvEyIoEIE7fZENgNCTC8aubATg","targetCollection":"upload-project-11155","endpointUrl":"https://api.media.atlassian.com","clientId":"0bfd78e0-7b04-4bab-ac7c-eb0a7093a623","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":6340122779240128,"updated":"2025-03-20T12:47:09.766093271Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[399,404,429],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":6340122779240128,"name":"Improvement/Bug","submit":{"lock":false,"pdf":false},"templateFormUuid":"b0b46289-b41d-4992-94d4-3334f6110c96"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"63a449cd-5709-4848-bb49-48e0e25cf576"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"3c308353-555c-4a7d-b2bd-5642146d94e0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"a70ff53a-3310-46c4-b162-b9bf3b3e6708"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"db13b782-9477-4659-8589-4617af3ff550"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"1":{"type":"tl","label":"RAG","description":"","validation":{"rq":true},"jiraField":"customfield_11290","questionKey":""},"2":{"type":"tl","label":"Summary","description":"","validation":{"rq":true},"jiraField":"summary","questionKey":""},"3":{"type":"rt","label":"Description","description":"","validation":{"rq":true},"jiraField":"description","questionKey":""},"5":{"type":"at","label":"Attachments (e.g. screenshots, files)","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"b0b46289-b41d-4992-94d4-3334f6110c96"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":6340122779240128,"updated":"2025-03-20T12:47:09.766093271Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[399,404,429],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":6340122779240128,"name":"Improvement/Bug","submit":{"lock":false,"pdf":false},"templateFormUuid":"b0b46289-b41d-4992-94d4-3334f6110c96"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"63a449cd-5709-4848-bb49-48e0e25cf576"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"3c308353-555c-4a7d-b2bd-5642146d94e0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"a70ff53a-3310-46c4-b162-b9bf3b3e6708"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"db13b782-9477-4659-8589-4617af3ff550"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"1":{"type":"tl","label":"RAG","description":"","validation":{"rq":true},"jiraField":"customfield_11290","questionKey":""},"2":{"type":"tl","label":"Summary","description":"","validation":{"rq":true},"jiraField":"summary","questionKey":""},"3":{"type":"rt","label":"Description","description":"","validation":{"rq":true},"jiraField":"description","questionKey":""},"5":{"type":"at","label":"Attachments (e.g. screenshots, files)","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"b0b46289-b41d-4992-94d4-3334f6110c96"},"linkedJiraFields":["summary","customfield_11290","description"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=metadata","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d2d715bce71a0f0b682e3097fa9cfe6a5ac9200f_lout","baseUrl":"https://metadata.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://metadata.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"30485760","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0bfd78e0-7b04-4bab-ac7c-eb0a7093a623","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"df3cd06e99454d83a46290135d5b3443","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}