Welcome! You can raise a request for NWL ICS Service Desk using the options provided.
Submit for review
Submit a dataset for review.
Required fields are marked with an asterisk*
{"xsrfToken":"77f68b5103c1e3d90199aaaacf8d6501fb10c287_lout","branding":{"id":"22","key":"nisd","name":"NWL ICS Service Desk","portalBaseUrl":"/servicedesk/customer/portal/22"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/38c07e0f-da98-47ac-ab1d-9c05e58ee8b3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM4YzA3ZTBmLWRhOTgtNDdhYy1hYjFkLTljMDVlNThlZThiMyI6WyJyZWFkIl19LCJleHAiOjE3NTE1ODU0NTMsIm5iZiI6MTc1MTU4NDg1M30._u1-ZSmtDuSdu6TR6seUioNIeoGN0r6KWMU1SRZQ6A8&client=0bfd78e0-7b04-4bab-ac7c-eb0a7093a623&mode=fit","logoId":"38c07e0f-da98-47ac-ab1d-9c05e58ee8b3","isLogoAvailable":true,"helpCenterTitle":".","sharedPortalName":"METADATAWORKS Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":".","sharedPortalName":"METADATAWORKS Help Center","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":".","sharedPortalName":"METADATAWORKS Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#060707","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0d1ac57a-2020-43ae-98d1-558e0d8542bc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBkMWFjNTdhLTIwMjAtNDNhZS05OGQxLTU1OGUwZDg1NDJiYyI6WyJyZWFkIl19LCJleHAiOjE3NTE1ODU0NTMsIm5iZiI6MTc1MTU4NDg1M30.0h-iDwLzqr4k3yxE46kGjRYL9iBoBUdm3zpHnO6cpm8&client=0bfd78e0-7b04-4bab-ac7c-eb0a7093a623&height=300&mode=fit","bannerMediaApiFileId":"0d1ac57a-2020-43ae-98d1-558e0d8542bc","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"22","key":"nisd","projectId":11083,"serviceDeskId":22,"name":"NWL ICS Service Desk","description":"<p>Welcome! You can raise a request for NWL ICS Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/22","reqTypes":[{"id":"251","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"<p>Use this form to provide feedback.</p>","icon":11346,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11346","groups":[40],"key":""},{"id":"252","name":"General enquiries","descriptionHtml":"","callToAction":"General enquiries","introHtml":"<p>If you have a question please let us know and we'll get back to you as soon as possible.</p>","icon":11217,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11217","groups":[40],"key":""},{"id":"253","name":"New User","descriptionHtml":"","callToAction":"New User","introHtml":"<p>Requesting access for users in the team? Select this to request assistance.</p>","icon":11228,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11228","groups":[40],"key":""},{"id":"254","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11210,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[40],"key":""},{"id":"336","name":"Request a change","descriptionHtml":"","callToAction":"Request a change","introHtml":"<p>Request changes to the schema or catalogue using this form. (NOTE: For Internal Staff only)</p>","icon":11203,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11203","groups":[40],"key":""},{"id":"255","name":"Request access to data","descriptionHtml":"","callToAction":"Request access to data","introHtml":"<p>Request access to a dataset.</p>","icon":11238,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11238","groups":[40],"key":""},{"id":"256","name":"Submit for review","descriptionHtml":"","callToAction":"Submit for review","introHtml":"<p>Submit a dataset for review.</p>","icon":11202,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11202","groups":[40],"key":""},{"id":"257","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11358,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11358","groups":[40],"key":""},{"id":"258","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11362,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11362","groups":[40],"key":""},{"id":"259","name":"Technical data support","descriptionHtml":"","callToAction":"Technical data support","introHtml":"<p>Need help with downloading or using data?</p>","icon":11343,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11343","groups":[40],"key":""},{"id":"260","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11350,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11350","groups":[],"key":""}],"reqGroups":[{"id":40,"name":"General"}],"orderMapping":{"40":[252,254,259,253,255,336,256,257,258,251]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4a42645e-e23f-3521-8671-a638ce6521ac","appLinkName":"","appLinkUrl":"","spaceKey":"SKB","spaceName":"SDE Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"NISD","serviceDeskId":22,"kbLinkDomainURLs":["https://metadata.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":22,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NISD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTA4MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NTE1ODYwNTMsIm5iZiI6MTc1MTU4NDg1M30.73l54jyAm_Xzc98lfTqv9w-pcWavTFIZLauJHAkfZkk","targetCollection":"upload-project-11083","endpointUrl":"https://api.media.atlassian.com","clientId":"0bfd78e0-7b04-4bab-ac7c-eb0a7093a623","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":256,"projectId":11083,"issueType":{"id":"10211","name":"Support"},"form":{"name":"Submit for review","descriptionHtml":"","callToAction":"Submit for review","intro":"<p>Submit a dataset for review.</p>","instructions":"","icon":11202,"iconUrl":"https://metadata.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11202","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/22/create/256","requestValidateBaseUrl":"/servicedesk/customer/portal/22/validate/256","calendarParams":{"firstDay":1,"date":"2025-07-04T00:20:53+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4a42645e-e23f-3521-8671-a638ce6521ac","appLinkName":"","appLinkUrl":"","spaceKey":"SKB","spaceName":"SDE Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"NISD","serviceDeskId":22,"kbLinkDomainURLs":["https://metadata.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYmZkNzhlMC03YjA0LTRiYWItYWM3Yy1lYjBhNzA5M2E2MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTA4MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NTE1ODYwNTMsIm5iZiI6MTc1MTU4NDg1M30.73l54jyAm_Xzc98lfTqv9w-pcWavTFIZLauJHAkfZkk","targetCollection":"upload-project-11083","endpointUrl":"https://api.media.atlassian.com","clientId":"0bfd78e0-7b04-4bab-ac7c-eb0a7093a623","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}